Returns & Exchanges
At FOCO, we want you to be 100% satisfied with your fan gear, which is why we offer a 30-day return window for most items in original, unworn condition. Whether it's a sizing issue or a change of heart, our team is here to ensure your shopping experience is a home run.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return or exchange.
- 2.Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email and include the packing slip inside your package.
- 3.Pack and Ship
Place the items in their original packaging, attach the return label to the outside of the box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your returned gear, we will process your refund or ship out your exchange within 7-10 business days.
