Frequently Asked Questions
Everything you need to know about your favorite sports gear and collectibles.
When will my order ship?
Standard orders typically process within 1-2 business days. For pre-order items, including limited edition bobbleheads, please refer to the estimated shipping date listed on the specific product page.
What is your return policy?
We offer a 30-day return window for most items in original, unworn condition with tags attached. Please note that personalized or custom-made sports apparel is final sale.
Are your products officially licensed?
Yes, all FOCO products are officially licensed by major sports leagues including the NFL, MLB, NBA, NHL, and top international soccer clubs.
Do you ship internationally?
We currently ship to a wide range of countries. Shipping costs and delivery timelines vary by location and will be calculated at checkout.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can request a cancellation within one hour of purchase by contacting our support team.
How can I track my delivery?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey directly to your door.